Buying Advice

After the online car check, viewing and walk-away rules (UK)

The online report looks reassuring, but the car in front of you still has to match it.

• Updated 11 October 2026 • 2 min read

Match the car before discussing payment

Use GOV.UK’s buying checks alongside the report:

  1. Check the V5C and vehicle identity. Compare the registration, VIN and relevant document details with the actual car. A number plate alone is not enough.
  2. View in daylight. Look for panel gaps, corrosion, leaks, tyre wear and condition that differs from the listing.
  3. Check a cold start and warning lights where the seller or venue allows it.
  4. Test drive where permitted. Auction access may be limited; do not assume you will get a road test.
  5. Arrange an independent inspection when you cannot judge an important concern yourself.

Records and photographs do not establish hidden mechanical condition. A recent MOT pass is not a full inspection or a service invoice.

Resolve these conflicts before paying

Concern What needs to happen
VIN or documents do not match Establish the correct identity; stop until resolved.
Mileage differs from the record Check dates, units and supporting evidence.
Promised repair has no evidence Inspect the relevant component and assess the actual scope.
Condition is worse than described Recalculate costs or leave.
Pressure to pay before checking Finish the checks before committing.

“Proceed only if” means resolve the named condition. A guess or reassurance alone does not supply the missing evidence.

You can still leave after a positive report

The report reflects the evidence available when it was generated. A positive outcome or workable maximum bid does not override new facts at the viewing.

If the identity, condition, costs or seller’s account no longer fit, walk. Money already spent on a check is not a reason to buy the car.

At auction, make this decision using the access available before bidding. Read the sale terms; do not assume you can unwind a purchase later. Compare the buying pathways.

Revisit the plan when the evidence changes

For an auction lot, new damage changes the repair allowance and bid ceiling. For a dealer or private car, it can change the price you are willing to pay. Use the full used-car checklist.

See the sample report or check another car.

Before you buyCheck the car, not just the advert.

Ralph brings the listing, history, price and risk signals together before you commit.

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